ASTRx - Return & Refund Policy

Return & Refund Policy

 

At ASTRx, we are committed to providing high-quality educational resources to support students and healthcare professionals in their board and licensing exam preparation. Please review our return and refund policy carefully before making a purchase.
 

  1. Digital Courses & Subscriptions

    • All sales of digital products (including self-paced courses, Q Banks, AI training modules, and software tutorials) are final.

    • Because these products are delivered electronically and provide immediate access upon purchase, we do not offer refunds or returns once access has been granted.
       

  2. Memberships & Subscriptions

    • Membership and subscription fees are non-refundable once payment is processed.

    • Users may cancel their membership at any time, but access will remain active until the end of the paid billing cycle. No partial refunds will be issued.
       

  3. Technical Issues

    • If you experience technical difficulties accessing our online courses or materials, please contact ASTRx Technical Support. We will make every reasonable effort to resolve the issue promptly.

    • Refunds for technical issues may be considered only if the problem cannot be resolved by our support team.
       

  4. Unauthorized Use or Sharing

    • Purchases are for individual use only. Sharing login credentials, reselling, or distributing ASTRx content is strictly prohibited. Accounts found in violation may be suspended or terminated without refund.
       

  5. No Guarantee of Exam Success

    • ASTRx provides study resources and preparation tools to help users prepare for their professional exams.

    • However, we do not guarantee exam success, certification, or licensure. Performance on licensing or board examinations depends on individual effort, preparation, and exam board requirements.

    • Refunds will not be provided on the basis of exam results.
       

  6. Contact Us
    For questions or assistance regarding your purchase, please contact our Support Team @:
    astrxprep@gmail.com