At PrepCourses.ai, we are committed to providing high-quality educational resources to support students and healthcare professionals in their board and licensing exam preparation. Please review our return and refund policy carefully before making a purchase.
Digital Courses & Subscriptions
All sales of digital products (including self-paced courses, Q Banks, AI training modules, and software tutorials) are final.
Because these products are delivered electronically and provide immediate access upon purchase, we do not offer refunds or returns once access has been granted.
Memberships & Subscriptions
Membership and subscription fees are non-refundable once payment is processed.
Users may cancel their membership at any time, but access will remain active until the end of the paid billing cycle. No partial refunds will be issued.
Technical Issues
If you experience technical difficulties accessing our online courses or materials, please contact PrepCourses.ai Technical Support. We will make every reasonable effort to resolve the issue promptly.
Refunds for technical issues may be considered only if the problem cannot be resolved by our support team.
Unauthorized Use or Sharing
Purchases are for individual use only. Sharing login credentials, reselling, or distributing PrepCourses.ai content is strictly prohibited. Accounts found in violation may be suspended or terminated without refund.
No Guarantee of Exam Success
PrepCourses.ai provides study resources and preparation tools to help users prepare for their professional exams.
However, we do not guarantee exam success, certification, or licensure. Performance on licensing or board examinations depends on individual effort, preparation, and exam board requirements.
Refunds will not be provided on the basis of exam results.
Contact Us
For questions or assistance regarding your purchase, please contact our Support Team @:
astrxprep@gmail.com
Astrx.EprepStation.com a division of Toronto Institute of Pharmaceutical Sciences Inc is committed to maintaining the accuracy, confidentiality, and security of your personal information. As part of our efforts to maintaining privacy. Our efforts includes; The purpose of which personal information is collected will be identified at the time the information is collected. The purpose of information collected is limited to serve the purpose of payments, and mailing etc. Personal information will be disclosed unless otherwise you have consent. Personal information will be protected in safe and secure in our office locations. Customers may direct any questions or enquiries with respect to the privacy principles to:
Pharmacy Prep
Toronto Institute of Pharmaceutical Sciences (TIPS) Inc
5460 Yonge St. Suites 209 and 210
Toronto ON M2N 6K7, Canada
Enrollment for online courses is valid for 1 year from the date of purchase. If you would like to renew your onlince course and online account for another year, you may do so by paying fee $190+tax=$214.70. Once renewed you will be able to get new mock tests, class notes, recorded videos and be able to join the live online interactive lectures. To pay for the online access please e-transfer to "success@pharmacyprep.com" and share the password created for this e-transfer.
Please create e-Transfer
Preferably answer your security question as "success"
Alternate methods of course extensions
Can EXTEND ONLINE ACCESS BY sending fee by mail, cheque/bank draft or in person at our campuses (Cheque/draft are payable to "TIPS Inc").
Legal rights and obligations: Online access to pharmacy prep courses must not sell or sharing with others is completely prohibited. In the event if it sold or sharing we can identify your IP addresses to stop or cancel your privilege to have online our courses without your notice. If you have passed your exam within 1 year of access your online access will be inactivated.
We hope the information is sufficient to answer all your questions, if you still have any questions, please do not hesitate to e-mail of CALL/TEXT/SMS us at 416-223-7737