Pharmacy Assistant & Technician Training Course

Self-paced course designed to prepare learners for pharmacy practice in community and retail settings.

This comprehensive course provides the essential knowledge, terminology, and hands-on skills needed to work effectively in a pharmacy environment. Whether you are starting as a Pharmacy Assistant or pursuing a Pharmacy Technician role, you’ll gain a deep understanding of day-to-day pharmacy operations, prescription handling, and patient support practices.

By the end of this training, you’ll be equipped with the skills to assist pharmacists in delivering safe, accurate, and efficient patient care.

Course Chapters and Descriptions:

1. The Retail Pharmacist, Pharmacy Assistant, and Technician — Understand the roles, responsibilities, and scope of practice within a retail pharmacy.
2. Prescription Order Processing — Learn the process of accurately receiving, interpreting, and preparing prescriptions.
3. Patient Profiles (Privacy and Confidentiality) — Explore how to manage and protect patient data under privacy laws.
4. Dispensing of Prescriptions — Master the procedures for selecting, labeling, and verifying medications for patients.
5. Third-Party Drug Plan Coverage — Understand how insurance billing, benefit adjudication, and reimbursement systems operate.
6. Inventory Management — Learn best practices for ordering, receiving, and storing pharmaceutical inventory.
7. Purchasing Procedures — Understand procurement, supplier coordination, and cost-effective purchasing strategies.
8. Over-the-Counter Drugs — Review common OTC medications, indications, and the assistant’s role in patient guidance.
9. Compounding — Learn the basics of non-sterile compounding and preparing customized medications.
10. Pharmacology & Pharmaceutical Fundamentals — Gain foundational knowledge of drug classifications and therapeutic actions.
11. Pharmaceutical Law and Ethics — Understand the legal and ethical framework of pharmacy practice.
12. Interpersonal Skills & Communication — Develop communication, empathy, and problem-solving skills for patient and team interactions.
13. Introduction to Pharmacy Software Systems — Learn to navigate pharmacy software and maintain accurate documentation.
14. Pharmaceutical Calculations — Practice accurate dosage calculations, conversions, and basic pharmacy math.
15. Human Anatomy, Physiology, and Medical Terminology — Study body systems and terminology relevant to pharmacy operations.

ASTRx platform: This training course is independently developed and is not affiliated with or endorsed by any pharmacy software company.